6 Agency-Client Retention Strategies That Work

Want to know the secret on how to keep your client longer? Then you have to learn these client retention strategies that I have to discuss in this video. Having a long working relationship with your client is a plus to your agency. Normally clients on a marketing agency last around 3 to 6 months.

In this video, we will talk about how to maintain a good working relationship with our clients and how to earn their trust to work with us in a much longer period.

In this video, you will learn about:
���� Client retention strategies
���� Customer retention examples
���� Why is customer retention important

If you like this video you can check out our other video:

How To Get Clients For Digital Marketing Agency Without A Sales Call: https://www.youtube.com/watch?v=YqatEJP5fU4

Client Experience vs Customer Service – Secrets To Creating Winning Experiences: https://www.youtube.com/watch?v=rwylJKCt6sQ

Guide To Firing Clients Gracefully: https://www.youtube.com/watch?v=ajn-1yPOyK4

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Want to know how to keep your clients coming back to you and not your competition? Let’s keep customers happy and turn them into repeat customers and business. Watch this video to find out how with our 6 Customer Retention Strategies

*Timestamps*
00:00 Intro to Keep Your Customers Coming Back
00:46 1. Use Loyalty Programs to Build Relationships
02:28 2. Use Social Media to Build Community
04:24 3. Use Advertising to Be Front of Mind
05:51 4. Use Email Marketing to Prompt Purchases
07:09 5. Use Collectible Products as a Sales Strategy
08:38 6. Use Personalisation to Surprise and Delight

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A few years ago i started a business that’s been growing like wild! I’m here to share everything i’ve learned along the way so you can grow yours too. Everything from marketing, sales, branding, setting up websites and more – I’ve got you!

Trust me, if you’re thinking about starting your own business, watch this video!

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How to retain your agency clients forever, reduce churn in your agency (stop clients from churning), and increase client lifetime value (LTV).

Want a FREE consultation on how to scale your agency to $10,000,000+?
Claim yours here �� https://zpr.io/xMWyxErfaCUG

I’ll go through how to increase client lifetime value in your agency, by reducing churn to as close to 0 as possible, and retain your clients for as long as possible. This video is a client retention masterclass. Retaining clients will become easy.

I’ll cover:
– How to increase client lifetime value / customer ltv in your agency
– How to reduce client churn in your agency and stop clients from churning
– How to retain clients for longer and get better client retention
– How to increase the perceived value of your service
– How to deliver clients more value so they stay longher
– Hacks / tricks you can use to retain clients forever

This video is about how to retain clients for longer, increase client LTV, and stop clients from churning in your digital marketing agency. In this video, I will share valuable insights on how to reduce churn and increase customer retention by implementing effective strategies to increase lifetime value.

As a digital marketing agency, retaining clients in business is crucial for long-term success. High churn rates can have a detrimental effect on your agency’s reputation and revenue, making it essential to implement customer retention strategies that can reduce churning customers.

One of the most effective ways to reduce churn is by increasing customer lifetime value or LTV. In this video, I will show you how to increase the lifetime value of your customers by implementing effective retention strategies that will help you retain agency clients for longer.

I will discuss customer churn and the importance of reducing churn rate, how to stop clients churning, and how to retain clients in business. You’ll learn how to increase the lifetime value of your customers, and how this can help you retain clients for longer and increase revenue.

Whether you are a small or large digital marketing agency, implementing customer retention strategies is essential to remain competitive. By reducing churn, increasing client LTV, and retaining clients, you can build a loyal customer base and grow your agency.

So if you’re looking for ways to reduce churn and increase customer retention, this video is for you. Watch now to discover how to increase lifetime value and retain clients in your digital marketing agency.

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We help agencies get out of the feast or famine cycle by creating predictable cash flow, increasing profit margins, and making sure that you can hit your goals every year. This is done through better operational processes and smarter management decisions.

It doesn’t matter if you’re just getting started or are already well established; our proven system has been battle tested by hundreds of agencies all across the world and is guaranteed to deliver results faster than anything else out there today. Now’s the time for a change, book your free systems audit today to see how we could help.

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Don’t you hate it when you’re doing an amazing job for a client and they still terminate the relationship? Ugh. It sucks! In this video, I’ll go over what you can do when this happens, improve client retention and how to prevent it from happening ever again for your marketing agency and your client list.

So, let’s say everything is going smoothly with a client. You’re sharing metrics with them and everything is headed in the right direction. Then one day, you get a call and they say they’re leaving you…. You’re understandably puzzled, but it’s because they don’t’ understand your value.

In our recent survey, more than 80% of you said don’t think your clients know your agency’s value.

The key is to benchmark in every conversation. Clients tend to forget where they were and then fail to recognize what you’ve done for them.

So, train your team to include these 4 things in their client interactions:

1. Remind the client where they were before they started working with you. This is important to establish at the beginning of the relationship.

2. Using their own metrics, have the client tell you where they are now that you’re working together.

3. Communicate the plan and let the client know where they are headed. Remember, marketing is foreign to them so you need to constantly explain the progress.

4. Allow the client to determine their ROI by telling you what a lead is worth to them. Then review the numbers with them every time. If there’s a dip in metrics, explain how you’ll adjust things to fix it.

If you want to keep more of your clients, make sure you incorporate these 4 things into every conversation. That way you can continue to grow and scale your agency.

Please comment below and let me know what challenges and struggles you’re facing. Maybe we’ll feature your questions on one of our shows.

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Thanks for watching. I hope you keep up with the daily videos I post on my channel. Make sure you subscribe and share your learnings with others. Your comments are why I do this, so please take a second and say hello.

JASON SWENK IS AN AGENCY ADVISOR THAT GUIDES MARKETING AGENCIES THROUGH A PROVEN FRAMEWORK FOR GROWING THEIR AGENCY FASTER & EASIER.

Fresh out of college Jason was off to work for Arthur Anderson, one of the big 5 consulting firms. He quickly realized that he could never work for anyone other than himself. He decided to change direction, launch a digital agency that quickly grew to a multi-million dollar operation working with brands such as AT &T, Hitachi and Lotus Cars. After 12 years of steady growth, the agency caught the attention of bigger agencies and Jason sold it in 2012.

Now, Jason leads http://JasonSwenk.com, a unique media company & consultancy helping marketing agencies grow & scale their agencies faster by applying the framework that he used to grow, scale and eventually sell his agency. Jason has helped over 10,000 agencies in 23 countries meet or exceed their business goals.
Jason currently hosts two shows that are available for download…

The Smart Agency Master Class Podcast, dedicated to providing tactics and strategies to agency owners and decision makers that cut through the BS, focus on exactly what works and what doesn’t; and

SwenkToday a daily VLOG that documents the entrepreneur journey of building another multimillion dollar business, where he share the latest strategies, and answers the most burning questions entrepreneurs have.

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Q &A from my digital agency audience

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